Terms of Service

Practical detail - Order-specific information: The relationship between a store user and gocontigo is governed by these Terms of Service together with the linked order and privacy policies.

USD pricing, shipping, and taxes

Practical detail - Plain-language expectation: All monetary amounts use United States dollars (USD), with free standard US shipping and tax calculated under governing law.

Liability and mandatory rights

Service commitment - Reliable expectation: To the extent law permits, liability is limited to direct losses arising from the transaction; no term excludes a consumer right that cannot legally be waived.

Product information and safe use

Important context - Reliable outcome: Product pages aim to describe reusable bottles, mugs, tumblers, lids, and related accessories accurately. Device displays vary, so the instructions supplied for each item control care and safe use.

Acceptable website use

Plain-language summary - Practical provision: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

Order review and acceptance

Service commitment - Transaction-focused expectation: A purchase is completed only after acceptance, stock confirmation, payment approval, and applicable fraud screening.

Cancellation and return remedies

Operational detail - Transparent explanation: Orders that have not shipped can be canceled; shipped orders proceed under the customer protections in the Refund Policy.

How to reach the merchant

Applicable procedure - Support-oriented guidance: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigopoint.shop

Phone: 512-745-2671

Physical and return address: 3039 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).