Shipping Policy

Customer reference - Accessible approach: Standard shipping is complimentary for all gocontigo orders delivered within the United States, the only market currently served.

Taxes

How we apply this - Reliable method: Any tax due on an order is collected as required by the applicable jurisdiction.

Processing and transportation estimates

Process clarification - Outcome-based detail: Orders are prepared in 1-2 business days. After shipment, carrier transit is estimated at 4-6 business days.

Shipment tracking

Store responsibility - Documented requirement: Customers receive tracking information once the shipment enters the carrier network, although activation may not be immediate.

Address corrections and cancellation

Service commitment - Policy-based clarification: Accurate delivery details are the customer's responsibility at checkout; timely pre-shipment requests may correct or cancel an order.

Store contact information

Direct guidance - Applicable outcome: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigopoint.shop

Phone: 512-745-2671

Physical and return address: 3039 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).