Payment Policy

Practical application - Documented choice: USD is the sole transaction currency used by gocontigo, while tax treatment depends on applicable legal requirements.

About Credit/Debit Card

Customer assurance - Direct handling: The credit and debit card brands supported by this policy are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Payment approval and protection

Service note - Reliable service: The card issuer and Shopify's payment services must authorize the transaction before fulfillment, sometimes using a temporary hold.

Declines and returned funds

Direct guidance - Applicable detail: Customers should contact their bank about an unresolved decline. Any approved refund is issued to the payment source used for the order within 5-10 business days.

Merchant and customer service details

What this means - Customer-ready approach: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigopoint.shop

Phone: 512-745-2671

Physical and return address: 3039 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).